If you see C:\Users\Administrator in the pop-up window, you are the super administrator. To verify whether you are using a super administrator account, enter cmd in the search box on the taskbar and open Command Prompt. Switch to another user account or create an account to enroll your fingerprint. Based on the Windows 10 system rules, you cannot enroll a fingerprint with a super administrator account.
The fingerprint unlock feature will be available again next time you try to unlock your computer. Use the password or PIN to access the system. If you are unable to unlock the computer after three unsuccessful attempts, the fingerprint unlock feature will be disabled.Cover all of the sensor with your fingerprint, gently press the sensor, and avoid moving your finger away from the sensor. Follow the onscreen instructions to enroll your fingerprint. Keep your fingers clean to ensure that the fingerprint sensor can recognize your fingerprint.Ensure that you have set a password and PIN for your account.
